Contact Us

We are here to help.

If you have any questions regarding your order, shipping, returns, products or general enquiries, please feel free to contact our support team.

Customer Support

Email: contact@caiusldn.com

Our customer support team aims to respond to all enquiries within 24–48 business hours.

Business Hours

Monday – Friday: 9:00 AM – 6:00 PM (GMT)

Saturday – Sunday: Closed

Order Support

For faster assistance regarding your order, please include the following in your email:

• Your full name
• Your order number
• A clear description of your enquiry

Returns & Refunds

For returns, refunds or exchange requests, please contact us before sending any items back.

Our team will provide the correct return instructions and address after reviewing your request.

Wholesale & Partnerships

For wholesale enquiries, collaborations or partnership opportunities, please contact us via email using the subject line:

Wholesale / Partnership Enquiry

Response Time

We aim to respond to all emails as quickly as possible, but during busy periods response times may be slightly longer.

Thank you for choosing CAIUS.