Privacy Policy

Last updated: 25 June 2026

This Privacy Policy describes how CAIUS ("we", "us", "our") collects, uses, and protects your personal information when you visit or make a purchase from our website.

We are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable laws.

1. Contact Information

If you have any questions about this Privacy Policy or your personal data, please contact us at:

Email: contact@caiusldn.com

2. Information We Collect

When you visit our website, place an order, or contact us, we may collect the following personal information:

• Full name;
• Billing and shipping address;
• Email address;
• Phone number;
• Payment information (processed securely by third-party payment providers);
• Order history;
• IP address;
• Device information;
• Browser information;
• Cookies and website usage data.

3. How We Use Your Information

We use your personal information to:

• Process and fulfil your orders;
• Provide customer support;
• Send order confirmations and shipping updates;
• Prevent fraud and maintain website security;
• Improve our website, products and services;
• Comply with legal obligations;
• Send marketing communications where you have consented.

4. Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases for processing your personal data:

• Performance of a contract (to process your order);
• Legal obligation (for tax, fraud prevention, and compliance);
• Legitimate interests (business operations, analytics, website security);
• Consent (for email marketing and promotional communications).

5. Payment Processing

We do not store your full payment details. Payments are securely processed by trusted third-party payment providers, such as Shopify Payments, PayPal, Stripe, Klarna or other providers made available at checkout.

These providers process your payment data under their own privacy policies.

6. Sharing Your Information

We may share your personal information with trusted third parties where necessary to operate our business, including:

• Payment processors;
• Shipping and logistics providers;
• Fraud prevention services;
• Website hosting providers;
• Marketing platforms;
• Analytics providers;
• Legal or regulatory authorities where required by law.

We do not sell your personal data.

7. International Transfers

Your information may be transferred to and processed outside the United Kingdom where necessary for business operations, including through third-party service providers.

Where this occurs, we take appropriate safeguards to protect your personal data in accordance with UK data protection laws.

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including legal, accounting, tax and fraud prevention obligations.

Order information may be retained for up to 6 years where required by UK law.

9. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data;
• Correct inaccurate personal data;
• Request deletion of your personal data;
• Restrict processing;
• Object to processing;
• Request data portability;
• Withdraw consent at any time for marketing communications;
• Lodge a complaint with the Information Commissioner's Office (ICO).

To exercise your rights, please contact us at contact@caiusldn.com.

10. Cookies

Our website uses cookies and similar technologies to improve your browsing experience, analyse website traffic, personalise content and support marketing activities.

Cookies may collect information such as:

• Browsing behaviour;
• Pages visited;
• Time spent on site;
• Device and browser information.

You can manage or disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.

11. Marketing Communications

If you opt in to receive marketing emails, we may send you updates about products, promotions and offers.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us at contact@caiusldn.com.

12. Third-Party Services

Our website may contain links to third-party websites or use third-party tools such as Shopify apps, payment providers, analytics tools and advertising platforms.

We are not responsible for the privacy practices of third parties. We encourage you to review their privacy policies separately.

13. Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss, misuse or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure.

14. Children's Privacy

Our website and products are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

15. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or business operations.

Any updates will be posted on this page with the revised "Last updated" date.

16. Complaints

If you believe your data protection rights have been breached, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) in the United Kingdom.

Website: https://www.ico.org.uk

17. Contact Us

If you have any questions regarding this Privacy Policy or how your personal data is handled, please contact us:

Email: contact@caiusldn.com